Returns & Exchanges
At Kasper, we want you to feel confident in your style, which is why we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your purchase isn't a perfect fit, we are here to help you find the right size or provide a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Package Your Items
Place the items in their original packaging, ensuring all designer tags are intact, and securely seal the box with the new label attached.
Drop Off and Track
Drop your package at any authorized carrier location; you will receive a confirmation email once your refund is processed, typically within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing